Privacy Policy
Your privacy matters to us - here's how we protect your personal information
Introduction and Scope
clymarithovens ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at clymarithovens.com and use our financial analysis services.
This policy applies to all users of our platform, including visitors, registered users, and clients who engage with our financial analysis tools and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Create an account on our platform
- Subscribe to our financial analysis services
- Contact us through our contact forms or email
- Participate in surveys or feedback sessions
- Upload financial data for analysis
This information may include your name, email address, phone number, company name, job title, financial data, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and geographic location
- Browser type and version
- Operating system information
- Pages visited and time spent on our site
- Referring website addresses
- Device identifiers and usage patterns
Financial Data
For our financial analysis services, you may choose to upload or input financial information such as balance sheets, income statements, cash flow data, and other financial metrics. This information is processed solely for the purpose of providing analysis results and is subject to additional security measures outlined in this policy.
How We Use Your Information
| Purpose | Legal Basis | Data Types Used |
|---|---|---|
| Providing financial analysis services | Contract performance | Personal info, financial data |
| Account management and support | Contract performance | Contact information, usage data |
| Platform improvement and analytics | Legitimate interest | Usage data, technical information |
| Security and fraud prevention | Legitimate interest | All collected data as needed |
| Legal compliance | Legal obligation | All data as required by law |
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. All processing activities are conducted in accordance with Canadian privacy laws and industry best practices.
Your Privacy Rights
Access Right
You have the right to request access to the personal information we hold about you, including details about how we process it.
Correction Right
You can request corrections to any inaccurate or incomplete personal information we maintain about you.
Deletion Right
You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Withdrawal of Consent
Where processing is based on consent, you can withdraw that consent at any time through your account settings or by contacting us.
How to Exercise Your Rights
To exercise any of these rights, please contact our Privacy Officer using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity before processing your request.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Technical Safeguards
- Industry-standard encryption for data in transit and at rest
- Secure server infrastructure with regular security updates
- Multi-factor authentication for administrative access
- Regular security assessments and penetration testing
- Automated backup systems with encryption
Administrative Safeguards
- Access controls limiting staff access to personal information
- Regular privacy and security training for employees
- Incident response procedures for security breaches
- Regular review and updating of security policies
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents that may occur.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Our retention periods are based on:
- The nature and sensitivity of the information
- The purposes for which we collected and process the information
- Legal and regulatory requirements
- Legitimate business needs and dispute resolution
Specific Retention Periods
Account information is retained for the duration of your account plus seven years for financial records as required by Canadian tax laws. Financial analysis data is typically retained for three years unless you request earlier deletion. Marketing communication preferences are maintained until you unsubscribe or request removal.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data destruction procedures.
Third-Party Services and Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and providing our services. These parties are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
Service Provider Categories
- Cloud hosting and infrastructure providers
- Payment processing services
- Email and communication platforms
- Analytics and performance monitoring tools
- Customer support and help desk software
We may also disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).
Cookie Categories
- Essential cookies for website functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
- Security cookies for fraud prevention
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website and services.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
For significant changes that materially affect your rights or how we process your information, we will provide additional notice through email or prominent website notifications at least 30 days before the changes take effect.
Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
Contact Our Privacy Officer
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Address: 6021 Chemin Walter Dupont, Trois-Rivières, QC G8Z 4C9, Canada
Phone: +1 (250) 996-7205
Email: privacy@clymarithovens.com
We will respond to your inquiry within 30 days.